Post-campaign FAQs

Based on the success of your campaign, you will receive your campaign funds in three portions:  

1. Your online donations raised during the campaign: The Big Give will aim to transfer these to your charity’s bank account within 2-3 weeks of the campaign ending.  
2. Your pledges: Your charity is responsible for contacting your pledger(s) and requesting they transfer their pledges to you. If you were unable to unlock all pledge funding, you may wish to discuss with your pledger(s) if they would be willing to donate their pledged amount to your charity anyway
3. Your grant from The Childhood Trust: To receive your grant from The Childhood Trust, you must complete three actions:  
   • Upload proof of receiving your pledges onto the Big Give portal 
   • Complete the Big Give’s post campaign survey 
   • Ensure any outstanding funding conditions are met 

The Childhood Trust will make grant payments about a month after the campaign closed, and it may take between 6-8 weeks for your charity to receive its grant from The Childhood Trust due to the number of payments we will be processing. Once funds are transferred, we will send you a form to acknowledge receipt of funds and sign digitally.

Proof of pledge payments need to be one of the following: 

• a screenshot or copy of your bank statement, paying slip (if it is a cash transfer) or CAF account statement 

• a photocopy or picture of the cheque 

• the donation confirmation email sent to the pledger if they have paid via online donation platforms, showing:  

• • Your charity’s name  

• • The pledger’s name, which matches the name or organisation they submitted their pledge as  

• • The amount that has been paid in  

• • The date that the pledge was paid in  

If spending plans change at any point during the 12-month delivery, you need to contact us as soon as possible. Any changes in how your campaign funds will be used must be approved by The Childhood Trust prior to being implemented.